Frequently Asked Questions

FIRST ORDER DISCOUNT

Sign up for the mailing list (one promotional/ new products announcement email every 3-4 months) & receive a 10% discount code towards your first order.  Send a request to info@anastasiajewelry.com with "Mailing List" in the subject line.   

SOCIAL MEDIA

Instagram:  @anastasiajewelry

LEAD TIME

Orders ship within 5 business days unless otherwise specified under item description.  

Need to receive yours sooner?  Send a request to info@anastasiajewelry.com prior to checkout.

SHIPPING

Domestic shipping is FREE on all orders via USPS Priority Mail.  

You will receive an order confirmation email as well as a second email containing tracking information upon shipping.

For international shipping quotes & requests to ship with a different carrier please email info@anastasiajewelry.com 

CUSTOM RING SIZES

Rings can be ordered in custom sizes.  Please choose CUSTOM under size and indicate yours under "special instructions" at checkout.

GOLD OPTION

Even if an item is only listed in sterling silver, solid gold options are available.  To inquire about the cost and the lead time please email info@anastasiajewelry.com

WHOLESALE & EDITORIAL INQUIRIES

Please email info@anastasiajewelry.com 

TAX

Orders shipped within New York state are subject to 8.875% tax.

RETURN POLICY 

Exchange or store credit only within 5 days of receipt of order.  Please email info@anastasiajewelry.com for authorization and instructions.

Commissions and custom orders are final sale.